In cases like this, please get in touch with Carlyle Theas directly.
If things go missing without you doing anything, chances are that someone deleted your Wardrobe items.
Please make sure that for this reason, never give out the link to your personal Wardrobe web page. Instead always create a link (Tools > Create Link), for which you can define the permissions you want to grant and which you can delete any time, revoking the access.
If you have shared your personal link, make sure to immediately protect your Wardrobe with a password (Preferences > Security).